| OVERVIEW | 3 |
| WHO WE ARE | 3 |
| WHAT WE DO | 3 |
| WHY WE DO IT | 3 |
| CHRONOLOGICAL HISTORY OF USED OIL REGULATION | 4 |
| COMPETITION | 5 |
| A DAY IN THE LIFE | 6 |
| MESA OIL PROVIDES | 8 |
| YOU PROVIDE | 8 |
| RESPONSIBILITIES | 8 |
| COMMUNICATION | 8 |
| SPILL PREVENTION AND RESPONSE | 9 |
| SPILL PREVENTION | 9 |
| SPILL RESPONSE | 9 |
| OIL COLLECTION DRIVER'S INSTRUCTIONS | 9 |
| OIL ACCEPTANCE POLICY | 10 |
| GENERATOR MANAGEMENT OF USED OIL | 10 |
| OIL COLLECTION SCHEDULING PROCEDURE | 11 |
| IDENTIFICATION OF USED OIL, SOLVENTS, WATER, ETC. | 11 |
| HAZARDOUS WASTE DETERMINATION TRAINING | 12 |
| USED OIL IS HOT UNTIL WE PROVE IT'S NOT! | 12 |
| HALOGEN METER TEST PROCEDURE FOR OIL COLLECTION DRIVERS | 14 |
| PROCEDURE FOR USE OF CLOR-D-TECT AND HYDROCLOR-Q TO TEST CUSTOMER OIL | 14 |
| PCB PROCEDURE | 19 |
| CONVERSION FACTORS FOR HYDROCLOR-Q | 21 |
| WATER | 22 |
| OIL AND WATER | 22 |
| HACH TEST | 22 |
| CONVERSION FACTOR FOR HACH TESTING | 24 |
| PAPERWORK | 24 |
| MANUAL USED OIL MANIFEST/RECEIPT | 24 |
| PRE-PRINTED USED OIL MANIFEST/RECEIPT | 27 |
| CREDIT APPLICATION PROCEDURE | 29 |
| PRETRIP INSPECTION | 29 |
| SCRATCH & DENT (TRUCK) | 31 |
| SCRATCH & DENT (PUP) | 32 |
| LEASING COMPANY TRIP REPORTS | 33 |
| DAILY DRIVER UNLOAD TICKET | 33 |
| DDUT PROCEDURE | 34 |
| DDUT FOR ANTIFREEZE, FILTERS, AND GREASE. | 36 |
| TRUCK | 36 |
| MESA OIL VEHICLES | 36 |
| TOOLS | 36 |
| PUMPS | 37 |
| TECHNICAL SERVICE MANUAL | 38 |
| DANGER | 49 |
| HOSES/CAPS/PLUGS/FITTINGS/VALVES | 50 |
| D.O.T. RULES | 50 |
| PASSENGERS | 50 |
| PLACARDS | 50 |
| OUTSIDE MAINTENANCE | 51 |
| OUTSIDE FUEL PURCHASES | 51 |
| PROCEDURE FOR FUELING TRUCKS FROM MESA OIL FUEL TANKS | 51 |
| TOOL SHOP AND LAB OFFICE PERSONNEL RESTRICTIONS | 52 |
| PAY | 52 |
| COLLECTION DRIVER PAY CALCULATION | 52 |
| CASH ADVANCE PROCEDURE FOR DRIVER EXPENSES | 52 |
